UNDOK
OTHER WI-FI SOLUTIONS
For AVM Fritzbox, please ensure that devices connected by Wi-FI can communicate to each other. This can be updated in the management app. If using separate Wi-Fi networks, for example if you have a separate Wi-FI network created using repeaters or ...
USING UNDOK IN NETWORKS WITH WI-FI MESH SOLUTIONS
Wi-Fi Mesh solutions create multiple Wi-Fi nodes in a house to provide good Wi-Fi coverage throughout. When using your radio and UNDOK, please check the following: For Eero Mesh - please disable UPnP. This can be done with the Eero app - please ...
UNDOK CANNOT DISCOVER MY RADIO
Try turning your radio off and on again (from the mains) and then restart UNDOK. Try restarting your phone. For iOS14 and above, if UNDOK has access to location ensure that Precise Location is enabled. Try "Clear app data" under UNDOK settings ...
DISCOVERY ISSUES WITH IOS14 ON AN APPLE IPHONE
iOS14 introduces new permissions for devices that need to be discovered and communicated with on your local network. You should select OK if prompted to give UNDOK access to your local network. If you select 'Don't Allow' you won't be able to ...
WHY DOES UNDOK NEED ACCESS TO LOCATION?
In order for UNDOK to set up a radio which is not currently connected to your Wi-Fi network it requires access to location. Both iOS and Android are unable to provide the SSID of a network device to an app unless the app has access to location. It is ...
WHY DOES UNDOK NOT SHOW WHAT MY RADIO IS PLAYING?
This can happen when the connection between your phone and radio is lost. We suggest changing mode on the radio to see if the connection is re-established. For example; you could change from DAB radio to FM and then back again. We also suggest ...
WHY CAN I NOT SEE MY RADIO ON MY NETWORK?
When you lose connectivity between the phone and radio, we suggest changing the mode from the radio to see if that reconnects the app. For example, you could change from DAB radio to FM and then back again. We also suggest checking your Wi-Fi ...
HOW TO CONNECT RADIO DEVICE TO NETWORK USING UNDOK ?
ON YOUR RADIO/SPEAKER DEVICE Ensure the device is active, if in Standby or Sleep mode press Standby . Ensure the device is in Device Setup mode: If the device has not already been configured, it enters Device Setup mode automatically on start-up. If ...